FAQ
For Buyers:
To place an order, simply browse products, add desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Orders can be modified or canceled within 6 hours of placement(before dispatch by seller). After that period, contact the seller directly to discuss any changes.
Once your order is shipped, you will receive a tracking number. Use this number to track your package through the designated courier’s website.
Refer to the seller’s return policy for specific details. Generally, you initiate a return by contacting the seller and follow their instructions. Refunds are processed once the returned item is received.
Seller contact information is available on the product listing and order confirmation. You can also use the messaging system on the platform.
For Buyers:
To set up your store, create an account and follow the prompts to add products, set prices, and customize your storefront. Refer to the Seller’s Guide for detailed instructions.
Use the seller dashboard to add, edit, or remove product listings. Ensure accurate product descriptions, pricing, and availability information.
Transaction fees may apply. Review the Fee Structure in your seller account for details on fees associated with transactions.
Yes, you can create promotions or offer discounts. Explore the seller dashboard for promotional tools and guidelines.
Buyers will contact you directly to initiate returns. Follow your established return policy and work with the buyer to resolve the issue promptly.
General FAQs:
We prioritize the security of your information. Refer to our Privacy Policy for details on data protection measures.
Reach out to our support team at support@globasnet.com or use the platform’s messaging system for assistance.
If you notice any suspicious activity or policy violations, contact us immediately at admin@globasnet.com